Class: Junior Secondary School 1 (JSS1, JSS 1)
Term: 1st Term
Week: 5
Age: 12 years
Duration: 45 minutes
Subject: Business Studies
Curriculum Theme: Business Studies
Previous Lesson: Right Attitude to Work, Punctuality, Regularity, and Devotion
Topic: The Department In An Office/organization
Subject Matter: Different Department in an Organization, Function of the various Department
Specific Objectives
By the end of the lesson, pupils should be able to:
- Cognitive Domain:
(a) Identify different departments in an organization.
(b) State the major functions of various departments. - Affective Domain:
(a) Appreciate the importance of proper departmental roles in organizational success. - Psychomotor Domain:
(a) Draw a simple chart showing the major departments of an organization. - Social Domain:
(a) Work in groups to discuss how different departments work together in an organization.
Reference Materials
The following resources were used in planning this lesson:
- 9 Years Basic Education Curriculum
- Lagos State Unified Scheme of work for Junior Secondary Schools
- Indeed – What Are the Departments in a Business? (Plus Their Uses)
- Relevant Textbooks
Instructional Materials
The teacher will teach this lesson with the aid of:
- Organizational chart
- Charts showing different office departments and their functions
- Flash cards with departmental names and roles
- Whiteboard and markers
- A short video clip showing office settings
Rationale for the Lesson
This lesson helps students understand how different departments in an organization function and depend on one another to achieve organizational goals.
Prerequisite/Previous Knowledge
Pupils are already familiar with the idea of offices and simple work roles from their environment and can mention different jobs people do.
Lesson Content/Board Summary
The Department in an Office/Organization
Departments are sections within an organization created to handle specific functions and duties. Each department plays a unique role in ensuring smooth operation of the organization.
Different Departments in an Organization
Organizations have various departments that carry out specific duties for the growth of the business.
The following are different departments in an organization:
- Administrative Department – responsible for the general coordination and supervision of office activities.
- Accounts/Finance Department – manages financial records, payments, and budgets.
- Human Resources (HR) Department – handles staff recruitment, training, and welfare.
- Sales and Marketing Department – promotes products, conducts market research, and drives sales.
- Production Department – concerned with manufacturing and providing goods and services.
- Purchasing/Procurement Department – responsible for acquiring raw materials and supplies.
- Customer Service Department – attends to customers’ complaints and inquiries.
- Research and Development (R&D) Department – develops new products and improves existing ones.
Functions of the Various Departments
Every department has functions that contribute to the success of the organization.
The following are functions of various departments:
- Administrative Department: Maintains order, keeps records, and ensures smooth running of the office.
- Accounts/Finance Department: Prepares budgets, manages income and expenditure, and ensures financial accountability.
- Human Resources Department: Recruits and trains workers, handles promotions, discipline, and staff welfare.
- Sales and Marketing Department: Advertises products, identifies potential customers, and boosts company sales.
- Production Department: Produces quality goods and ensures timely supply of services.
- Purchasing Department: Sources for suppliers, purchases raw materials, and ensures quality inputs.
- Customer Service Department: Solves customers’ problems, provides information, and builds customer loyalty.
- Research and Development Department: Innovates, improves products, and keeps the company competitive.
Teaching Methods/Instructional Techniques:
Discussion, Lecture, Explanation, Demonstration, Group Work, Question and Answer, Use of Visual Aids
Instructional Procedures
To deliver this lesson, the teacher will adopt the following steps:
Step 1: Introduction
Time: 5 minutes
Teaching Skill: Set Induction
Teacher’s Activity: The teacher tells a short story of a company and asks pupils to mention the kinds of work people do in offices.
Pupils’ Activity: Pupils respond by listing different office jobs they know.
Learning Point: Pupils are prepared for the lesson on office departments.
Step 2: Different Departments in an Organization
Time: 10 minutes
Teaching Skill: Explanation
Teacher’s Activity: Teacher explains and lists different departments using an organizational chart.
Pupils’ Activity: Pupils listen, ask questions, and identify departments from the chart.
Learning Point: Pupils learn the major departments in an organization.
Step 3: Functions of the Various Departments
Time: 12 minutes
Teaching Skill: Discussion
Teacher’s Activity: Teacher discusses the functions of each department, relating them to real-life organizations.
Pupils’ Activity: Pupils share examples of what they think each department does.
Learning Point: Pupils understand the importance of departmental functions.
Step 4: Class Activity on Departments
Time: 8 minutes
Teaching Skill: Demonstration
Teacher’s Activity: Teacher divides pupils into groups and asks them to role-play different departments (e.g., HR interviewing, finance checking records, customer service answering calls).
Pupils’ Activity: Pupils act out roles of departments.
Learning Point: Pupils practically demonstrate understanding of departmental functions.
Step 5: Note-Taking
Time: 5 minutes
Teaching Skill: Explanation
Teacher’s Activity: Teacher dictates or writes the board summary for pupils to copy.
Pupils’ Activity: Pupils write notes into their exercise books.
Learning Point: Pupils have a written record of the lesson content.
Step 6: Evaluation/Review
Time: 3 minutes
Teaching Skill: Questioning
Teacher’s Activity: The teacher evaluates the learning by asking the following questions:
- Mention four departments in an organization.
- State two functions of the Accounts Department.
- Which department is responsible for recruiting staff?
Pupils’ Activity: Pupils answer questions orally.
Learning Point: Pupils demonstrate knowledge of office departments and their functions.
Step 7: Conclusion
Time: 2 minutes
Teaching Skill: Reinforcement
Teacher’s Activity: Teacher summarizes the lesson and emphasizes the importance of departments working together.
Pupils’ Activity: Pupils listen attentively.
Learning Point: Pupils understand that departments must cooperate for organizational success.
Home Task: Give three correct examples of The Department In An Office/organization and explain what each example shows.
Lesson Keywords
- Department – a section in an organization with specific duties
- Administration – managing and supervising office activities
- Finance – management of money and accounts
- Procurement – process of purchasing goods and services
- Human Resources – managing workers’ welfare, training, and recruitment
Differentiation
Teacher supports slower learners with repeated explanations and simpler examples while advanced learners take leadership in group activities and role-plays.
Note for teachers using this lesson plan
Use real-life examples of companies pupils are familiar with. Encourage active participation through group role-play and ensure pupils connect departments with daily business activities.

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