Class: Senior Secondary School 1 (SS1, SS 1, SSS1, SSS 1)
Term: 1st Term
Week: 4
Age: 15 years
Duration: 45 minutes
Subject: Office Practice
Curriculum Theme: Office Practice
Previous Lesson: Functions of an Office.
Topic: Sections of the Office
Subject Matter: Reception section, open registry section, store section.

Specific Objectives

By the end of the lesson, pupils should be able to:

Cognitive Domain:

define office sections.
identify the reception section, open registry section, and store section as parts of an office.
state the functions of the reception section.
state the functions of the open registry section and store section.

Affective Domain:

show respect and courtesy when dealing with visitors and office staff.
appreciate the importance of proper handling of documents and office items.

Psychomotor Domain:

observe pictures/charts of office layout and correctly locate the reception, registry, and store sections.
draw a simple office layout showing the three sections and label them correctly.

participate in class discussion on the roles of different office sections.
work cooperatively to present examples of tasks performed in each office section.

Reference Materials

The following resources were used in planning this lesson:

9 Years Basic Education Curriculum
State Unified Scheme of Work
Office Practice Textbook for Senior Secondary Schools
Encyclopaedia Britannica: Office (Business)
The National Archives (UK): Records Management
OSHA: Office and Computer Workstations

Instructional Materials

The teacher will teach this lesson with the aid of:

pictures of office sections (reception, registry, store)
charts of office layout and floor plan
drawing paper, pencils, and rulers for layout sketching
sample file jacket or folder (for registry illustration)

Rationale for the Lesson

This lesson helps pupils understand how an office is organized into sections for smooth work and easy service to the public. It also supports good habits such as proper record keeping, careful storage, and polite handling of visitors.

Prerequisite/Previous Knowledge

Pupils have visited or seen offices and can identify common office activities such as receiving visitors, keeping files, and storing items.

Lesson Content/Board Summary

Sections of the Office

Meaning of Office Sections

Office sections are the different parts or units within an office where specific duties are carried out to support the work of an organization.

Reception Section

The reception section is the part of an office where visitors are received and directed, and enquiries are handled.

The following are functions of the reception section:

receiving and welcoming visitors.
directing visitors to the right officers or departments.
answering enquiries and providing basic information.
receiving calls and taking messages for staff.
receiving incoming mail and parcels for onward delivery.
keeping a visitors’ book and recording visitors’ details.

Open Registry Section

The open registry section is the part of an office where records and files are kept and made available for authorized use.

The following are functions of the open registry section:

creating and opening new files when needed.
classifying, arranging, and filing documents.
indexing and labeling files for easy retrieval.
keeping records of files issued out and returned.
retrieving files for authorized staff and returning them to storage.
protecting files from loss, damage, or unauthorized access.

Store Section

The store section is the part of an office where office supplies and equipment are kept for proper control and use.

The following are functions of the store section:

receiving and keeping office supplies and materials.
issuing materials to staff based on approval.
keeping stock records such as bin cards and stock registers.
checking stock levels and reporting items that need replacement.
arranging items properly to prevent damage and loss.
ensuring safe storage of equipment and materials.

Teaching Methods/Instructional Techniques

Discussion, Lecture, Demonstration, Question and Answer, Visual Aids

Instructional Procedures

Step 1: Introduction

Time: 5 minutes
Teaching Skill: Set Induction
Teacher’s Activity: The teacher asks pupils to mention what happens when a visitor enters an office and where office files and supplies are usually kept, then links responses to the topic.
Pupils’ Activity: Pupils respond with examples from school and public offices they know.
Learning Point: Offices are organized into sections to carry out different duties.

Step 2: Meaning of Office Sections

Time: 6 minutes
Teaching Skill: Explanation
Teacher’s Activity: The teacher explains the meaning of office sections and writes the definition on the board for pupils to copy.
Pupils’ Activity: Pupils listen and copy the definition into their notebooks.
Learning Point: Office sections are units where specific office duties are carried out.

Step 3: Reception Section

Time: 8 minutes
Teaching Skill: Demonstration/Visual Aids
Teacher’s Activity: The teacher displays a picture/chart of a reception area and explains its functions, including handling visitors and enquiries.
Pupils’ Activity: Pupils observe the visuals, contribute points, and copy the summary notes.
Learning Point: The reception section handles visitors, enquiries, and first contact activities.

Step 4: Open Registry Section

Time: 7 minutes
Teaching Skill: Guided Discussion
Teacher’s Activity: The teacher explains the open registry section and guides pupils to list its functions, focusing on filing and retrieval of records.
Pupils’ Activity: Pupils answer questions and write down the corrected functions.
Learning Point: The registry section keeps and manages files for easy retrieval and control.

Step 5: Store Section

Time: 6 minutes
Teaching Skill: Explanation
Teacher’s Activity: The teacher explains the store section and discusses how office materials are received, recorded, and issued.
Pupils’ Activity: Pupils contribute examples of office supplies and copy the notes.
Learning Point: The store section controls office supplies through proper storage and record keeping.

Step 6: Class Activity

Time: 4 minutes
Teaching Skill: Activity-Based Learning
Teacher’s Activity: The teacher asks pupils to draw a simple office layout and label the reception, registry, and store sections.
Pupils’ Activity: Pupils draw and label the layout in their notebooks.
Learning Point: Identifying and locating key sections of an office.

Step 7: Evaluation/Review

Time: 5 minutes

Teaching Skill: Questioning/Assessment

Teacher’s Activity: The teacher evaluates the learning by asking the following questions:

Define office sections.
List the three sections of the office taught in this lesson.
State three functions of the reception section.
Explain the open registry section and mention two functions of the store section.

Pupils’ Activity: Pupils answer orally and in writing.

Learning Point: Pupils demonstrate understanding of the lesson.

Step 8: Conclusion

Time: 4 minutes
Teaching Skill: Recap/Summarization
Teacher’s Activity: The teacher summarizes the three office sections and gives an assignment to write short notes on each section and its functions.
Pupils’ Activity: Pupils listen, ask questions where necessary, and copy the assignment.
Learning Point: Reception, registry, and store sections perform specific roles in an office.

Lesson Keywords

Office sections – different parts of an office where specific duties are carried out.
Reception section – the part of an office where visitors are received and directed.
Open registry section – the section where files and records are kept and managed for authorized use.
Store section – the section where office supplies and equipment are kept and controlled.
Record – documented information kept for reference and evidence.

Differentiation

Pupils who learn faster will add more functions and examples for each section, while pupils who need support will be given a guided template with headings and key words to complete.

Note for teachers using this lesson plan

Use clear visuals that show the reception desk, filing area, and store arrangement. Emphasize exam-ready points by insisting on short definitions and lists of functions for each section.