Class: Senior Secondary School 1 (SS1, SS 1, SSS1, SSS 1)
Term: 3rd Term
Week: 5
Age: 15 years
Duration: 45 minutes
Subject: Insurance
Curriculum Theme: Insurance
Previous Lesson: Reinsurance.
Topic: Insurance Renewal
Subject Matter: Meaning of renewal notice, need for renewal notice, considerations at renewal, procedure of renewal, duties of insurer and insured in processing claims.

Specific Objectives

By the end of the lesson, pupils should be able to:

Cognitive Domain:

Define insurance renewal notice.
State the importance of an insurance renewal notice.
Explain the considerations at the point of insurance renewal.
Outline the procedure for insurance renewal.
List the duties of an insurer during claims processing.
List the duties of an insured during claims processing.

Affective Domain:

Appreciate the importance of timely insurance renewal.
Recognise the responsibilities of both the insurer and the insured in maintaining valid insurance cover and processing claims.

Psychomotor Domain:

Identify key information on a specimen insurance renewal notice.
Demonstrate an understanding of the steps involved in renewing an insurance policy.

Discuss the implications of failing to renew an insurance policy.

Reference Materials

The following resources were used in planning this lesson:

9 Years Basic Education Curriculum for Senior Secondary Schools.
State Unified Scheme of Work for Insurance SSS 1.
Ogundele, R. A. (2018). Comprehensive Insurance for Senior Secondary Schools 1-3. University Press PLC.
https://www.example.com/insurance_curriculum
https://www.example.com/insurance_textbook_resources

Instructional Materials

The teacher will teach this lesson with the aid of:

Specimen insurance renewal documents.
Charts illustrating renewal procedures and claims processing steps.

Rationale for the Lesson

This lesson helps pupils understand how to maintain continuous insurance protection. It teaches them about the process of renewing policies and the responsibilities of both parties when a claim arises, which is important for securing financial protection against risks.

Prerequisite/Previous Knowledge

Pupils have a basic understanding of what insurance is, different types of insurance policies, and the concept of an insurance premium.

Lesson Content/Board Summary

Insurance Renewal

Meaning of Insurance Renewal Notice

An insurance renewal notice is a document sent by an insurer to an insured policyholder, informing them that their current insurance policy is nearing its expiry date and inviting them to renew it for another period.

Need for Insurance Renewal Notice

The following are reasons why renewal notices are important:

To ensure continuity of insurance cover.
To remind the insured to pay the premium for the next period.
To prevent the policy from lapsing, which would leave the insured exposed to risks without protection.
To allow the insured to review their policy terms and make necessary adjustments.

Considerations at Renewal

At the time of renewal, the insured should consider the following:

Sum Insured: Whether the current sum insured is adequate or needs adjustment due to inflation or changes in asset value.
Policy Terms and Conditions: Any changes in the policy wording or new clauses introduced by the insurer.
Premium Amount: Changes in the premium and reasons for such changes.
No-Claim Discount (NCD): Eligibility for any no-claim discount based on the previous period.
Coverages: Whether the existing coverages are still suitable or if additional coverages are required.
Alternative Insurers: Comparing offers from other insurance companies.

Procedure of Insurance Renewal

The general procedure for insurance renewal involves the following steps:

The insurer sends a renewal notice to the insured before the policy expiry date.
The insured reviews the renewal notice and considers any necessary changes.
The insured makes payment of the renewal premium to the insurer.
The insurer issues a new policy document or a renewal certificate, confirming the extension of cover.

Duties of Insurer and Insured in Processing Claims

Duties of the Insured in Claims Processing:

The insured has the following duties when making a claim:

To notify the insurer promptly about the occurrence of the insured event.
To provide accurate and complete information about the loss or damage.
To fill out claim forms honestly and completely.
To provide all required supporting documents, such as police reports, medical certificates, or valuation reports.
To cooperate with the insurer’s investigators and loss adjusters.
To take reasonable steps to minimize the loss or damage after the event.

Duties of the Insurer in Claims Processing:

The insurer has the following duties during claims processing:

To acknowledge receipt of the claim notification.
To investigate the claim thoroughly and fairly.
To appoint loss adjusters or experts where necessary to assess the loss.
To make a decision on the claim (accept or reject) within a reasonable timeframe.
To pay valid claims promptly according to the terms and conditions of the policy.
To communicate clearly with the insured throughout the claims process.

Teaching Methods/Instructional Techniques

Discussion, Lecture, Demonstration, Question and Answer, Visual Aids

Instructional Procedures

Step 1: Introduction

Time: 5 minutes
Teaching Skill: Set Induction
Teacher’s Activity: The teacher greets the pupils and asks them what they remember about insurance policies and their duration. The teacher then introduces the topic by asking what happens when the period of an insurance policy comes to an end.
Pupils’ Activity: Pupils respond to the questions and attempt to link previous knowledge to the new topic.
Learning Point: Pupils are prepared for the lesson and understand its relevance.

Step 2: Meaning and Need for Insurance Renewal Notice

Time: 10 minutes
Teaching Skill: Explanation/Demonstration
Teacher’s Activity: The teacher explains the meaning of an insurance renewal notice, showing a specimen document. The teacher then explains why it is important to receive and act on a renewal notice, highlighting the concept of continuity of cover and avoiding policy lapse.
Pupils’ Activity: Pupils observe the specimen document, listen attentively, ask questions for clarity, and take notes.
Learning Point: Pupils understand what a renewal notice is and its significance.

Step 3: Considerations at Renewal and Renewal Procedure

Time: 10 minutes
Teaching Skill: Discussion/Elaboration
Teacher’s Activity: The teacher discusses the various factors an insured person should consider when renewing a policy, such as sum insured, premium, and policy terms. The teacher then outlines the step-by-step procedure for renewing an insurance policy.
Pupils’ Activity: Pupils contribute to the discussion, ask relevant questions, and note down the key considerations and steps.
Learning Point: Pupils can identify factors to review at renewal and describe the renewal process.

Step 4: Duties of Insurer in Claims Processing

Time: 8 minutes
Teaching Skill: Explanation/Listing
Teacher’s Activity: The teacher explains that claims can only be processed if a policy is active (renewed). The teacher then lists and explains the duties of the insurer when an insured event occurs and a claim is made, using a chart if available.
Pupils’ Activity: Pupils listen, ask questions, and list the duties of the insurer.
Learning Point: Pupils understand the responsibilities of the insurer during a claim.

Step 5: Duties of Insured in Claims Processing

Time: 7 minutes
Teaching Skill: Explanation/Listing
Teacher’s Activity: The teacher lists and explains the duties of the insured when making a claim, emphasizing the importance of prompt notification and cooperation. The teacher uses examples to illustrate each duty.
Pupils’ Activity: Pupils listen, ask questions, and list the duties of the insured.
Learning Point: Pupils understand their own responsibilities when making an insurance claim.

Step 6: Evaluation/Review

Time: 5 minutes

Teaching Skill: Questioning/Assessment

Teacher’s Activity: The teacher evaluates the learning by asking the following questions:

Define an insurance renewal notice.
State any three reasons why an insurance renewal notice is important.
Mention two considerations an insured should make at renewal.
List any two duties of the insured during claims processing.

Pupils’ Activity: Pupils answer orally and in writing.

Learning Point: Pupils demonstrate understanding of the lesson.

Step 7: Conclusion

Time: 2 minutes
Teaching Skill: Summarization
Teacher’s Activity: The teacher summarizes the key points of the lesson, reiterating the importance of timely renewal and understanding the claims process. The teacher assigns homework: “Research and write down two consequences of failing to renew an insurance policy.”
Pupils’ Activity: Pupils listen to the summary and copy the homework assignment.
Learning Point: The lesson is concluded, and pupils have a take-home task.

Lesson Keywords

Renewal Notice – A document from an insurer informing the policyholder that their policy is expiring soon.
Premium – The amount paid by the insured to the insurer for insurance cover.
Policy Lapse – When an insurance policy ceases to be in force due to non-payment of premium or non-renewal.
Claim – A formal request made by the insured to the insurer for payment based on the terms of the insurance policy.

Differentiation

The teacher will provide additional explanations and visual aids for pupils who may be struggling with concepts. More advanced pupils will be encouraged to research different types of renewal incentives offered by various insurance companies.

Note for teachers using this lesson plan

Teachers should ensure they have clear, legible specimen renewal notices and claims forms to show pupils. Encourage pupils to share any personal experiences or family knowledge related to insurance renewal or claims to make the lesson more relatable.