Class: Senior Secondary School 1 (SS1 / SSS 1)
Term: 3rd Term
Week: 6
Age: 15 years
Duration: 45 minutes
Subject: Salesmanship
Curriculum Theme: Trade
Previous Lesson: Communication Process: Benefits of communication to salesmanship, Barriers and Meaning of Computer Services.
Topic: COMPUTER SERVICES
Subject Matter: Internet services, E-mail services to a salesman, Satellite, Functions of satellite

Specific Objectives

By the end of the lesson, pupils should be able to:

Cognitive Domain:

Define Internet services.
Explain what E-mail services are.
Define a satellite.
State at least two functions of a satellite.

Affective Domain:

Appreciate the importance of internet and e-mail services for a salesman.
Value the role of satellites in modern communication and sales.

Psychomotor Domain:

List ways a salesman can effectively use internet and e-mail services.
Identify devices associated with internet and satellite communication.

Participate in discussions about the impact of computer services on sales activities.

Reference Materials

The following resources were used in planning this lesson:

9 Years Basic Education Curriculum
State Unified Scheme of Work
Salesmanship for Senior Secondary Schools, Book 1
https://www.britannica.com/technology/Internet
https://www.nasa.gov/mission_pages/station/main/index.html

Instructional Materials

The teacher will teach this lesson with the aid of:

Laptop
Modem
Image of a satellite dish
Projector (if available)

Rationale for the Lesson

This lesson helps pupils understand how essential computer services like the internet and email are in modern sales. It enables them to see how these tools and satellite technology facilitate communication and business operations, making sales activities more efficient and far-reaching in today’s world.

Prerequisite/Previous Knowledge

Pupils are expected to have basic knowledge of computers and communication technologies from their everyday experiences.

Lesson Content/Board Summary

COMPUTER SERVICES

Internet Services

The Internet is a global network of computers that allows users to share information and communicate with each other. It connects millions of computers worldwide, enabling access to a vast amount of data and services.

The following are the importance of Internet Services to a Salesman:

Market Research: Salesmen can research target markets, customer preferences, and competitor activities online.
Product Information: Easy access to detailed product specifications, features, and benefits for effective presentation to customers.
Communication: Facilitates instant communication with clients, colleagues, and suppliers through various platforms.
Online Sales/E-commerce: Enables salesmen to conduct transactions, receive orders, and manage sales through online stores or platforms.
Advertising and Promotion: Provides channels for promoting products and services through websites, social media, and online advertisements.

E-mail Services

E-mail (electronic mail) is a method of exchanging digital messages between people over the internet. It allows for quick, asynchronous communication and the sending of documents, images, and other files.

The following are the importance of E-mail Services to a Salesman:

Sending Proposals and Quotes: Salesmen can quickly send formal proposals, price quotes, and contracts to clients.
Customer Follow-up: Used to follow up with potential and existing customers, sending reminders or additional information.
Sharing Product Details: Allows for easy sharing of product brochures, catalogues, and presentations as attachments.
Internal Communication: Facilitates communication with sales teams, managers, and other departments within the company.
Marketing Campaigns: Enables the distribution of newsletters, promotional offers, and marketing messages to a large customer base.

Satellite

A satellite is an object that orbits a planet or star. In the context of computer services and communication, we refer to artificial satellites, which are human-made machines launched into space to orbit Earth or another celestial body. These satellites are used for various purposes, including communication, weather monitoring, and navigation.

The following are the functions of a satellite:

Facilitating Global Communication: Satellites relay signals for television, radio, telephone calls, and internet services across long distances, connecting people worldwide.
Enabling GPS and Navigation Systems: Global Positioning System (GPS) satellites provide location and navigation data for vehicles, smartphones, and other devices.
Broadcasting Information: Used to broadcast news, entertainment, and advertising content over wide geographical areas.
Providing Remote Internet Access: Satellite internet services offer connectivity to areas where terrestrial internet infrastructure is unavailable or unreliable.

Teaching Methods/Instructional Techniques

Discussion, Lecture, Demonstration, Question and Answer, Visual Aids

Instructional Procedures

Step 1: Introduction

Time: 5 minutes
Teaching Skill: Set Induction
Teacher’s Activity: The teacher greets the pupils and asks them to mention any computer services they use daily, such as browsing the internet or sending messages. The teacher then introduces the topic: “COMPUTER SERVICES” and writes it on the board.
Pupils’ Activity: Pupils respond by mentioning services like WhatsApp, Facebook, Google, etc. They listen attentively and write the topic in their notebooks.
Learning Point: Pupils are engaged and the lesson topic is introduced.

Step 2: Internet Services

Time: 10 minutes
Teaching Skill: Explanation/Definition
Teacher’s Activity: The teacher defines internet services and explains their general importance. The teacher then specifically explains how internet services are important to a salesman, providing examples like market research and online sales.
Pupils’ Activity: Pupils listen, take notes, and ask questions for clarification.
Learning Point: Pupils understand the definition and importance of internet services, especially for a salesman.

Step 3: E-mail Services

Time: 8 minutes
Teaching Skill: Explanation/Application
Teacher’s Activity: The teacher defines e-mail services and discusses their specific importance to a salesman. The teacher uses examples such as sending proposals, customer follow-up, and sharing product details.
Pupils’ Activity: Pupils pay attention, take notes, and contribute by suggesting other uses of e-mail they know.
Learning Point: Pupils grasp the concept of e-mail and its practical applications in sales.

Step 4: Satellite

Time: 7 minutes
Teaching Skill: Definition/Illustration
Teacher’s Activity: The teacher defines what a satellite is, distinguishing between natural and artificial ones. The teacher shows an image of a satellite dish and briefly explains its connection to communication.
Pupils’ Activity: Pupils listen, observe the image, and ask questions about satellites.
Learning Point: Pupils understand the definition of a satellite and its general purpose.

Step 5: Functions of Satellite

Time: 5 minutes
Teaching Skill: Elaboration/Listing
Teacher’s Activity: The teacher explains the various functions of satellites, focusing on their role in facilitating global communication, GPS, and remote internet access, which are relevant to salesmanship.
Pupils’ Activity: Pupils listen, take notes on the functions, and try to relate them to real-life scenarios.
Learning Point: Pupils identify and understand the key functions of satellites.

Step 6: Evaluation/Review

Time: 5 minutes

Teaching Skill: Questioning/Assessment

Teacher’s Activity: The teacher evaluates the learning by asking the following questions:

Define Internet services.
Mention three ways a salesman can use e-mail services.
What is a satellite?
State two functions of a satellite.

Pupils’ Activity: Pupils answer orally and in writing.

Learning Point: Pupils demonstrate understanding of the lesson.

Step 8: Conclusion

Time: 5 minutes
Teaching Skill: Summarization/Consolidation
Teacher’s Activity: The teacher summarizes the key points of the lesson, emphasizing the interconnectedness of internet, e-mail, and satellite services in modern salesmanship. The teacher assigns homework: “List five advantages of using the internet for a salesman in Nigeria.”
Pupils’ Activity: Pupils listen to the summary, ask any final questions, and copy down the homework assignment.
Learning Point: Pupils consolidate their learning and are given an opportunity to apply their knowledge.

Lesson Keywords

Internet – A global computer network providing a variety of information and communication facilities.
E-mail – Electronic mail, a system for sending and receiving messages electronically over a computer network.
Satellite – An artificial body placed in orbit around the Earth or another planet to collect information or for communication.
Modem – A device that enables a computer to transmit data over telephone or cable lines.
Salesman – A person whose job is to sell goods or services.

Differentiation

For pupils who grasp concepts quickly, the teacher can encourage them to research specific examples of Nigerian companies successfully using these computer services in their sales strategies. For pupils needing more support, the teacher can provide simplified definitions and focus on one or two key uses for each service, offering visual aids and repeated explanations.

Note for teachers using this lesson plan

Teachers should ensure they have reliable internet access or pre-downloaded content for demonstrations. Encourage pupils to share their own experiences with these services to make the lesson more relatable. Emphasize practical applications rather than just theoretical definitions.