Class: Senior Secondary School 2 (SS2 / SSS 2)
Term: 3rd Term
Week: 6
Age: 16 years
Duration: 45 minutes
Subject: Office Practice
Previous Lesson: Methods of Communication: Traditional Methods.
Topic: METHOD OF COMMUNICATION CONT
Subject Matter: Modern methods of communication (letters, telephone, cablegram, telegram, radio, TV, electronic e-mail, facebook, twitter, and more)
Specific Objectives
By the end of the lesson, pupils should be able to:
Cognitive Domain:
- Define modern methods of communication.
- List at least five modern communication methods.
- Explain the usage of different modern communication methods.
Affective Domain:
- Appreciate the importance of modern communication in the workplace.
- Show interest in learning about new communication technologies.
Psychomotor Domain:
- Identify different modern communication tools from pictures or actual specimens.
- Discuss the functions of various communication tools.
Social Domain:
- Participate in discussions about the advantages and disadvantages of modern communication methods.
Reference Materials
The following resources were used in planning this lesson:
- Senior Secondary Schools Education Curriculum
- State Unified Scheme of Work
- Office Practice for Senior Secondary Schools, Book 2
Instructional Materials
The teacher will teach this lesson with the aid of:
- Pictures of communication tools
- GSM handset
- Analogue telephone
- Fax machine
- Computer
- TV
- Radio or cassette recorder
- Satellite dish
- Newspaper
- Journals
- Hand bills
- Postage stamps
- Internet
- Reports
- Letters
- Minutes of meetings
Rationale for the Lesson
This lesson helps pupils understand the various modern ways people and businesses communicate. Knowing these methods is important for effective information exchange in today’s fast-paced world and for future careers.
Prerequisite/Previous Knowledge
Pupils have basic knowledge of communication and some traditional methods of communication.
Lesson Content/Board Summary
Modern Methods of Communication
Letters
Letters are written messages used for formal and informal communication. They can be sent physically (postal mail) or electronically (e-mail).
Types of letters include:
- Business letters (e.g., inquiry, complaint, order)
- Personal letters
- Circular letters
Telephone
The telephone allows for real-time voice communication over distance. It is widely used in offices for calls, teleconferencing, and customer service.
Forms include:
- Landline telephones
- Mobile phones (GSM)
Cablegram/Telegram
A cablegram or telegram is a written message transmitted electronically and delivered in hard copy. While less common today, they were important for urgent, concise messages over long distances.
Radio
Radio is an audio medium used for broadcasting news, entertainment, and public announcements to a wide audience. Businesses use it for advertising and reaching customers.
Television (TV)
Television combines audio and visual elements to broadcast information, news, and entertainment. It is a powerful medium for advertising, public relations, and corporate communication.
Electronic Mail (E-mail)
E-mail is a digital message sent over the internet. It is a primary method for formal and informal communication in offices, allowing for quick, documented exchange of information and attachments.
Facebook, Twitter (Social Media)
Social media platforms like Facebook and Twitter allow for rapid sharing of information, networking, and public engagement. Businesses use them for marketing, customer service, and building brand presence.
Other Modern Methods
- Fax Machine: Transmits documents electronically over telephone lines.
- Video Conferencing: Allows real-time audio and visual communication between multiple locations.
- Instant Messaging (e.g., WhatsApp): Enables quick text-based communication, often with multimedia sharing.
- Company Intranets/Extranets: Internal networks for sharing information within an organization or with external partners.
Teaching Methods/Instructional Techniques
Discussion, Lecture, Demonstration, Question and Answer, Visual Aids
Instructional Procedures
Step 1: Introduction
Time: 5 minutes
Teaching Skill: Set Induction
Teacher’s Activity: The teacher welcomes the pupils and reviews the previous lesson on communication. The teacher then introduces the topic of modern methods of communication by asking pupils to name ways they communicate with friends and family over long distances.
Pupils’ Activity: Pupils respond to the teacher’s questions and share their experiences.
Learning Point: Pupils recall previous knowledge and are introduced to the new topic.
Step 2: Explanation of Modern Letters
Time: 7 minutes
Teaching Skill: Explanation/Demonstration
Teacher’s Activity: The teacher explains modern letters as a method of communication, including both physical and electronic forms (e-mail). The teacher shows examples of different types of letters and discusses their uses.
Pupils’ Activity: Pupils observe the examples, ask questions, and take notes.
Learning Point: Pupils understand letters as a modern communication method.
Step 3: Discussion on Telephone and Cablegram/Telegram
Time: 7 minutes
Teaching Skill: Discussion/Questioning
Teacher’s Activity: The teacher explains the use of telephones (landline and mobile) for voice communication and clarifies the role of cablegrams/telegrams for urgent messages, showing pictures where available.
Pupils’ Activity: Pupils contribute to the discussion, identify telephone types, and understand the purpose of cablegrams/telegrams.
Learning Point: Pupils learn about voice and urgent message communication methods.
Step 4: Exploring Radio and Television
Time: 7 minutes
Teaching Skill: Lecture/Visual Aids
Teacher’s Activity: The teacher discusses radio and television as broadcast media for information, news, and entertainment. The teacher shows pictures of radio and TV sets and explains their importance in disseminating information to a wide audience.
Pupils’ Activity: Pupils listen, observe the pictures, and understand the functions of radio and television.
Learning Point: Pupils recognize radio and TV as modern mass communication tools.
Step 5: Electronic Communication (Email, Social Media)
Time: 7 minutes
Teaching Skill: Explanation/Demonstration
Teacher’s Activity: The teacher explains electronic mail (e-mail) and social media platforms like Facebook and Twitter, highlighting their use for quick, digital communication in both personal and business contexts. The teacher can demonstrate a simple e-mail interface if resources permit.
Pupils’ Activity: Pupils listen, ask questions about digital communication, and take notes.
Learning Point: Pupils understand the role of e-mail and social media in modern communication.
Step 6: Other Modern Methods
Time: 5 minutes
Teaching Skill: Elaboration/Listing
Teacher’s Activity: The teacher briefly introduces other modern communication methods such as fax machines, video conferencing, instant messaging (e.g., WhatsApp), and company intranets, explaining their basic functions.
Pupils’ Activity: Pupils listen and note down the additional methods.
Learning Point: Pupils are aware of a broader range of modern communication tools.
Step 7: Evaluation/Review
Time: 5 minutes
Teaching Skill: Questioning/Assessment
Teacher’s Activity: The teacher evaluates the learning by asking the following questions:
- Define modern methods of communication.
- List five modern methods of communication.
- Explain how electronic mail (e-mail) is used in an office.
- Mention two advantages of using social media for business communication.
Pupils’ Activity: Pupils answer orally and in writing.
Learning Point: Pupils demonstrate understanding of the lesson.
Step 8: Conclusion
Time: 2 minutes
Teaching Skill: Summarization
Teacher’s Activity: The teacher summarizes the lesson by reiterating the various modern communication methods discussed and their importance in today’s world. The teacher then assigns homework.
Pupils’ Activity: Pupils listen and note down the homework.
Learning Point: Pupils have a consolidated understanding of the topic.
Lesson Keywords
- Communication – The process of sending and receiving information.
- Modern Methods – Up-to-date ways of sending and receiving information, often involving technology.
- E-mail – Electronic mail, a digital message sent over the internet.
- Social Media – Websites and applications that enable users to create and share content or to participate in social networking.
- Telephone – An instrument that converts voice and sound signals into electrical impulses for transmission over distances.
Differentiation
For pupils who grasp concepts quickly, the teacher can ask them to research the latest trends in office communication technology. For pupils needing more support, the teacher can provide simplified notes and focus on identifying the most common methods with visual aids.
Note for teachers using this lesson plan
Teachers should ensure they have adequate visual aids, such as pictures or actual specimens of communication tools, to make the lesson engaging and practical. Encourage pupils to share their own experiences with modern communication methods to foster active participation.




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